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A User Experience Designer and Web Developer
When Design meets need - a detailed UI/UX case study is born
Problem Statement
Taken aback by chaos resulted due to the shortage of oxygen, medicines and proper treatment during the second wave of corona in India , I decided to design and rethink of a Covid-19 mobile application for Indian citizens which would directly connect patients to the required medical resources. The main challenge lies in connecting to a legitimate source whether it be for availing beds in hospitals, connecting to qualified doctors for in-home quarantine services or even tracing the level of exposure one might be come across. The designed app tries to deal with the given problem statement as comprehensively as possible.
Case Study
My Design Process
EMPATHIZE
DEFINE
IDEATE
DESIGN
User Insights
"How might we provide and connect users to the correct yet affordable health - care resources on a timely manner to reduce risk of further covid exposure."
Secondary Research - Articles & Reports
3 Main Inferences
Increase in the cost of medicines and oxygen concentrators being sold at the behest of helpless patients and their family members.
People felt confused about the Covid-19 measures and directives imposed by local health authorities
Increase in the number of patients seeking treatment at home due to lack of medical facilities at hospitals.
Competitive Analysis
Personas
Design Guide
Low-fi Wireframes
IDEATION AND SOLUTION PROPOSAL
SafeYou - Mobile App for all Covid-19
related information.
The design takes into account the various accessibility considerations to make the interface as clear and navigable as possible. Clear labels with well defined interactive elements is the center focus for this design system.
Consistent , Clear and Economical design
Everything has be categorized and grouped comprehensible to make information more accessible and approachable
Location based alerts on availability of facilities like beds , vaccines etc. has been made convenient for users of all use cases .
Daily reporting of statistics , news and global time-line based updates have been provided for a more clear and hierarchical approach
Holistic design that grabs the view of a larger audience.
Unwrapping the Process
Users can easily register for consultations from specialists in the field and eliminate any sort of confusion.
User-centric approach has been adopted for a more agile and accomodating
design.
Interactive cards of various magnitude have been used to make the design user-friendly. Personalized advices based on covid history tracing to guide the user through every step. High learnability by acting as a one-stop place for all kinds of information .
Main UI Screens
The Crisp Takeaway
This particular case study was super motivating for me to work on a design problem related to the current global scenario. With a majority of cities facing a huge healthcare crises, I wanted to contribute my bit in becoming part of a solution that is guided towards helping everyone obtain a fair chance at availing medical facilities during these tough times. I believe we shouldn’t be satisfied with the existing solutions without questioning them and trying to constantly improve them even if we fail many times during this process.
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